No Refund Cancellation Policy
Effective January 2924
At SUP Shack, we strive to provide quality services/products, and we appreciate your business. To maintain operational efficiency and uphold the standard of our services, we have established the following no-refund cancellation policy:
1. No Refunds:
- All sales are final, and no refunds will be provided for cancellations, regardless of the circumstances. We will offer store credit to be used at anytime in the future.
2. Cancellation Fees:
- No cancellation fees will be refunded under any circumstances.
3. Communication:
- Cancellations must be communicated to email or phone.
- Please include your booking reference and contact details in your cancellation request.
4. Policy Updates:
- This no-refund cancellation policy is subject to change without prior notice. Customers will be informed of any updates.
By availing our services, you acknowledge that you have read, understood, and agree to abide by this no-refund cancellation policy.
For any inquiries or to request a cancellation, please contact us at 831 464 7467